Privacy Policy

Last updated: February 15, 2025

At kelvaroniqen, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our financial stability analysis services.

1 Information We Collect

We collect information that you provide directly to us when using our financial analysis services. This includes personal details necessary for our educational programs and consultation services.

  • Personal identification information such as name, email address, and phone number
  • Financial information relevant to stability analysis and educational content
  • Communication records including emails, chat messages, and phone conversations
  • Technical information about your device and how you interact with our website
  • Location data to comply with Australian privacy regulations and provide relevant services
  • Educational progress and assessment data from our learning programs

We also collect information automatically through cookies and similar technologies when you visit our website or use our digital platforms.

2 How We Use Your Information

Your information helps us provide personalized financial education and analysis services tailored to your specific needs and circumstances.

  • Delivering our financial stability analysis and educational content
  • Communicating about your progress in learning programs and upcoming sessions
  • Improving our services based on user feedback and interaction patterns
  • Complying with Australian financial services regulations and educational standards
  • Sending relevant updates about new educational resources and program offerings
  • Providing technical support and responding to your inquiries

Important: We never use your financial information for marketing purposes or share it with third-party advertisers. Your financial data is used solely for educational analysis and improving our services.

3 Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We only share your data in specific, limited circumstances that directly support our educational mission.

  • With educational partners who provide specialized content for our programs
  • With technology service providers who help maintain our learning platform
  • When required by Australian law or to comply with legal processes
  • To protect the rights, property, or safety of kelvaroniqen, our users, or the public
  • With your explicit consent for specific purposes you've approved

Any third parties we work with are bound by strict confidentiality agreements and must meet our privacy standards. We conduct regular audits to ensure compliance with these requirements.

4 Your Privacy Rights

Under Australian Privacy Principles, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you, including how it's been used and who it's been shared with.

Correct Information

Ask us to update or correct any inaccurate or incomplete personal information in our records.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Restrict Processing

Limit how we use your information while we address any concerns you may have about its accuracy or use.

To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

5 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Industry-standard encryption for all data transmission and storage
  • Regular security assessments and penetration testing by independent experts
  • Strict access controls ensuring only authorized personnel can access your information
  • Secure data centers located within Australia with 24/7 monitoring
  • Regular staff training on privacy and security best practices
  • Incident response procedures to address any potential security breaches quickly

While we take extensive precautions, no internet-based service can guarantee complete security. We encourage you to use strong passwords and keep your account credentials confidential.

6 Data Retention and International Transfers

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and how it's used.

  • Educational records: Maintained for 7 years after program completion
  • Communication records: Kept for 3 years from last interaction
  • Financial analysis data: Retained for 5 years or as required by Australian regulations
  • Technical logs and cookies: Automatically deleted after 12-24 months
  • Account information: Preserved while your account remains active plus 2 years

Most of your information is stored within Australia. When we use international service providers, we ensure they provide adequate protection through privacy shield frameworks, standard contractual clauses, or other approved safeguards under Australian privacy law.

7 Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your experience and help us understand how our services are used. You have control over most cookie settings through your browser.

  • Essential cookies that are necessary for website functionality and cannot be disabled
  • Performance cookies that help us analyze site usage and improve our services
  • Functional cookies that remember your preferences and personalize your experience
  • Analytics cookies that provide insights into how visitors interact with our content

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We don't use cookies for advertising or share cookie data with advertising networks.

Contact Our Privacy Team

Privacy Officer

kelvaroniqen Financial Education

599 Elizabeth St, Melbourne VIC 3000, Australia

Email: help@kelvaroniqen.com

Phone: +61439348414

If you have concerns about how we handle your personal information, you also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).